B3C GLOBAL IS NOW ZOTARA GLOBAL!
REIMAGINING THE
OPERATING MODEL
OF SOCIAL IMPACT.
We help mission-driven organizations close the gap between strategy and execution so resources go further and impact lasts longer.
STRATEGY THAT ALIGNS
OPERATIONS THAT PERFORM
IMPACT THAT LASTS
25+
Years field experience
1,600+
Organizations and partners served
~$2B
Cost-savings initiatives
THE PROBLEM WE SOLVE
The world today requires a new way of running social impact organizations and implementing the work.
The changing funding landscape, rising costs, and greater demand for services has put pressure on mission-driven organizations to deliver more with less. The operating models of the past will not create growth and results in the future. Reducing expenses, creating systems that work, and mitigating risk can no longer be afterthoughts. And the existing market options are not built to provide the complex and integrated solutions demanded.
We at Zotara honor and appreciate the work of the past and are designed to provide the solutions for the future, so our important work not just survives, but thrives.
How we are different:
Approaches that build people into every step of the journey.
Private sector discipline that works for social impact.
Adaptable frameworks and toolkits built on global best practices.
A partnership model built on shared outcomes and realized impact.
An inter-disciplinary team that stays until the changes stick.
Sensitive change management practices that value organizational culture.
“Social impact is what we live for. It is not a hobby or pet project. We believe that for organizations to thrive, value must be achieved from every hard-earned cent and that nothing should be wasted. Helping people is the reason we do this work, and that includes our staff.”
- Cytandra Hoover, CEO & Founder
SERVICES
Most consulting starts with the firm's method. This starts with where you are.
We work at three levels. The first reaches one leader. The second reaches a team. The third reaches the organization. Each level includes the way of working from the level below it, so you can start small and go further only if the work earns it.
01
Coaching and Advising
For leaders who need somewhere to think clearly before they decide.
One on one and small group work built around your actual situation, not a curriculum. We work through the decisions in front of you, the dynamics you are managing, and what your organization needs from you right now. Confidential, scheduled around a real week, and honest even when that is uncomfortable.
Best for: founders navigating growth or succession, senior leaders in a new or expanded role, leadership teams that need to get straight with each other.
02
Facilitation and Training
For teams that already hold the answers and need help getting to them together.
Workshops, working sessions and training built for your team and your problem. Root cause problem solving, process mapping, planning sessions that end in decisions instead of a parking lot. We guide the room. Your people do the thinking, because they are the ones who know how the work actually gets done.
Best for: teams that keep having the same argument, organizations planning a change that needs everyone behind it, boards that need a working conversation instead of a read out.
03
Professional Services
For organizations that need the work done, not just diagnosed.
Defined consulting engagements for small and mid sized organizations. We diagnose what is broken, design solutions that fit your specific reality, and stay through implementation until the change holds without us. We look for the risks while the design is still on paper, and we build toward models that fund themselves instead of models that need the next grant.
Best for: organizations under operational pressure, teams facing restructuring or a budget squeeze, organizations navigating a funding transition or growing faster than their systems can carry.
Special Projects
These are not services you can book. They are engagements we take on when the fit is right, the timing works, and the terms reflect what they actually require.
Mergers, acquisitions and integration: Pre-deal due diligence, deal evaluation, integration planning, cultural alignment.
Interim and fractional roles: Senior operational leadership embedded inside your organization for a defined period.
We partner with mission-driven organizations ready to grow boldly.
WHO WE SERVE
We work with organizations navigating real change and operational constraints including strategic realignments, funding volatility, leadership transitions, scaling pressure, and the need to do more with less.
International Development Organizations
NGOs and development agencies facing forced restructuring in the wake of USAID and US government funding contractions.
Nonprofits & Social Enterprises
Organizations moving from grant dependency to diversified revenue, navigating leadership transitions, or trying to scale what works.
Impact Investing Ecosystem
Design-focused technical assistance for portfolio companies on strategic, adaptable operating models and efficient systems to achieve growth targets.
We fill the space between firms too expensive, rigid, and removed to be effective and firms too narrow to solve the whole problem. Zotara emphasizes the following:
Cultural anthropology approach: we focus on people alongside systems
Multi-dimensional: strategy, operations, finance, and risk in one engagement
Implementation focus: we stay until the change holds
Lived experience: we have lived in the environments and worked inside both large for-profit companies and the organizations we serve
A different kind of consulting firm, by design.
ABOUT ZOTARA
Zotara Global partners with social impact and nonprofit organizations navigating a new operating reality. We are the steady hand and partner that brings clarity, systems, and a people-first approach to make that change real and responsible.
What’s in a name?
Each syllable of our name is drawn from a distinct language family where our team has worked and carries independent meaning. Together they compose a unified concept.
ZO — Action
TA — Illumination
RA — Navigation
OUR FOUNDER
Cytandra Hoover
Founder & CEO
Cytandra brings over 25 years of experience at the intersection of international development, organizational change, anthropology and private-sector management.
Cytandra has worked with development organizations such as the UN/IOM, USAID, Red Cross, Chemonics, and Opportunity International as well private sector firms such as Liberty Mutual, AmTrust Financial and Cengage Learning. These have informed her ability to optimize organizations that span diverse opinions and perspectives to achieve mutually beneficial outcomes, ultimately bridging needs with opportunities.
Zotara Global is the firm she built because it didn’t exist: a partner with the sector knowledge of a development practitioner, the curiosity of a cultural anthropologist, and the efficiency toolkit of a private sector professional.
Cytandra focuses on driving effective change at the intersection of impact, inclusion, and profit.
Frequently Asked Questions
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Zotara means “visible path forward together”. The name captures our commitment to helping organizations move from intention to implementation with purpose and confidence.
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We work with international development organizations, US-based nonprofits, for-profit social enterprises, and impact investors. What they share: real operational complexity, limited capacity, and a gap between where they are and where they need to be.
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Many firms hand you a plan and leave. We stay embedded through implementation from holding strategy, finance, operations, risk mitigation, and change management in a single engagement. Many large consulting firms don’t truly understand the operating complexities and importance of the mission of social impact organizations. We've worked inside these organizations; we understand the political, cultural and structural realities, not just the standard frameworks.
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Both, depending on what you need. Diagnostic work can be focused and fast. Restructuring or change management engagements are typically longer. We'll be honest with you about what the situation actually requires.
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Yes! We work with organizations of different sizes and resource levels. We meet you where you are and we'll be upfront about what we’re able to take on. The first conversation is always free. Let's find out how we can help you!
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If you’re an organization, use this form to tell us a bit about what's happening. We'll read it carefully and respond within 5 business days. No sales pitch, just a conversation.
If you are a consultant interested in joining our team, please tell us more about yourself here.
CONSULTANT NETWORK
Are you a consultant who shares our philosophy?
Zotara Global is building a network of experienced consultants and boutique firms with deep sector expertise and a commitment to implementation over deliverables.
We welcome candidates with lived experience, and we do not require formal education
Experience in international development, nonprofit management, social enterprise and/or the private sector
Specialty in operations, finance, strategy, risk management, M&A, program design, MEL, and/or change management
Comfortable in complex, resource-constrained environments
An approach that’s based on listening, being flexible, and living an entrepreneurial mindset
START A CONVERSATION
Let’s connect.
Tell us more about yourself and how you’re interested in partnering together.